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Terms and Conditions

  1. Please refer to your covering letter for when you need to book and take your treatment by.
  2. You are entitled to a free beauty treatment from the listed participating venues, free of charge with no obligation to purchase additional treatments. Please note that a service charge may be applied, this is at the discretion of the customer and will need to be paid by them, directly to the venue.
  3. This offer can only be redeemed by the eligible customer this gift was issued to and cannot be transferred, gifted or sold.
  4. The set treatments available under the promotion at participating venues will vary depending on the venue.
  5. All appointments must be made via the telephone number detailed on the enclosed letter.
  6. Any appointments made directly with the venue/therapists will not be honoured, with the exception of Nails Inc. where by a voucher will be issued to you when you call Customer Services to book an appointment at Nails Inc. You will then be forwarded a Nails Inc. voucher allowing you to book directly with your chosen Nails Inc. venue.
  7. This offer does not apply to treatments during Valentine’s Day, Easter, Christmas and New Year or during public or bank holiday periods in the UK and Ireland.
  8. The duration and content of the treatments vary and is dependent on the type of treatment chosen and the individual venue.
  9. All information is correct at time of this promotion going to print but may be liable to change. The list of participating venues/therapists remains subject to change.
  10. Additional treatments will be charged at the venues standard rate and may be subject to a deposit at time of booking, which may be forfeited in the case of cancellations, please enquire at time of booking.
  11. A maximum of one booking code can be used on a single experience.
  12. Some treatments may require a patch test prior to your appointment, please enquire at time of booking.
  13. This promotion cannot be used in conjunction with any other promotion or discount schemes generated by either the participating venues/therapists or the promoter.
  14. Cancellations: If following a confirmed appointment, you subsequently cancel or fail to turn up for their appointment the booking code will become void.
  15. All treatments are subject to the venues/therapist’s availability for the offer.
  16. This availability will fluctuate throughout the year.
  17. Cost of travel to the venue/therapist is excluded from the offer and is entirely at the expense of each individual.
  18. Each venue/therapist has confirmed its willingness to participate in this promotion.
  19. The Promoter cannot be held responsible for any venue/therapist subsequently declining acceptance of a booking.
  20. The Promoter, its agents and distributors do not guarantee the quality and/or availability of the treatments offered by your chosen venue and cannot be held responsible for any resulting disagreements.
  21. No liability can be accepted for personal loss, damage to property or injury at featured venues. Venues/therapists provide their own public liability insurance. Individuals may take out their own private insurance.
  22. The images and descriptions used within the promotional literature and/or websites may not accurately reflect the treatment offered at the participating venues.
  23. In the event of unforeseen circumstances outside of its control, the Promoter reserves the right to withdraw, change or substitute the offer to one of equal or greater value.
  24. No cash alternatives will be offered.
  25. In the event of any queries, please contact the Reservations Department on 01565 831 816 during office hours: Monday – Friday 9.00 am – 5.00 pm (excluding Bank Holidays).